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Sydney's Re-opening

We will be re-opening our doors, beginning Friday, May 22, 2020. 

We're excited to see you (from a safe distance), but shopping at Sydney's will be a little different now. We encourage everyone to read and respect the standards below if you choose to come into the shop.

These preventative measures are to help ensure the safety of our staff, our clients and the community in general.

What do I need to know?
  1. A maximum of three clients will be able to come into the shop at one time. We highly suggest booking an appointment, to ensure you do not have to wait outside the shop.
  2. For those who prefer a private shopping experience, please book your private appointment here
  3. Hand sanitizer with an alcohol content of 70 per cent or higher will be provided and must be applied thoroughly to your hands.
  4. You must be wearing either a disposable or fabric face mask. If you do not have a face mask you can either purchase one from us, or we will provide you with one.
  5. A forehead temperature reading will be administered and your temperature must be under 38C./100F.
  6. In order to minimize exposure, you will not be able to touch clothing as you normally would. Please let a Sydney's member know what you are interested in and we will gladly get it for you.


What is Sydney's Doing?

Sydney's will be following the protocols outlined below to ensure minimal exposure to COVID-19.

    • Staff members to wash their hands thoroughly upon entering and wear face masks, face shields and gloves (where applicable).
    • Daily cleaning procedures including: cleaning our hard walls change-rooms, doorways, and payment systems with medical grade disinfectants.
    • All clothing that has been tried on will be steamed and set aside for 24 hours.
    • Limiting up to five people (3 clients and 2 staff members) in the shop at one time.
    • Social distance markers to ensure a 2 meter distance between individuals.
    • Consulting medical health professionals and epidemiologist about our protocols.

      We know this is a challenging time and we want to continue to provide exceptional service to our clients while doing everything we can to prevent the spread of COVID.

      You can read more about best practices as outlined by the provincial government and health organizations here.


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