Categories
STORE + STORE POLICIES
Where are you located?
We are located at 682 Queen St W. We only have the one location but you can always find us online at www.shopsydneys.com.
Do you sell casual wear?
Yes! We have a wide selection of casual wear that we design and develop in house, and it's all produced locally. Our brands include United Stock Dry Goods, Sunspel, Officine Creative, Loake, Roberto Collina knits, John Smedley, NIHL, KIN and our Sydney's Black Label. They are all available online or in-store.
Do you ship?
Yes we do ship within North America for a flat rate. If you are hoping to get an item shipped to you outside of North America please contact us.
What is your return/exchange policy?
We can offer a credit note or item exchange within 14 days of purchase on regular priced merchandise. All original tags must be attached and the garment must be in original condition. Accessories are final sale. All sale items, custom and altered garments are considered final sale. We cannot grant price adjustments.
DESIGN + PROCESS
Where are your garments made?
Our garments are designed and developed by us and proudly Made in Canada. There are a few products that are not made in Canada and we bring in international brands to fill the holes that we can't get made locally. We have footwear made in Italy, Italian knitwear, and jersey that is designed and developed in the UK.
How are your suits made?
All of our suit jackets and sport coats are a half-canvas or full-canvas construction. This means there is a piece of canvas running between the outer fabric layer and the inner lining. We do not produce any fused items.
What kind of fabrics are you using?
We offer a huge range of fabrics from the best mills in Europe.
Where are alterations being completed?
All alterations are completed in-house.
SUIT FAQ
What is Traditional Bespoke?
Bespoke is individual and distinctive. The Traditional Bespoke pieces we make are not from a selection of pre-set styles, but are tailored to a client’s sensibility. Unlike other services the process is overseen step-by-step by our design team, providing guidance (to you) at every stage. Traditional Bespoke Suits are hand-made with every detail hand-stitched. The process can take up to six to eight months. Controlling the creative process and having each piece made by Master Tailors right here in Canada is key to an exceptional end result.
What is Bespoke?
Bespoke suits are similar to made-to-measure garments. Our Bespoke Suits are custom-made according to your precise measurements and postural assessment. You choose the fabric/lining and tailoring details according to the look you want to achieve. Our Bespoke suits offer a wide array of customization options.
What is a Custom Suit?
Our Custom suit service provides our clients the ability to customize their suits through a selection of fabrics and detailing. We can also customize sizing of separate garments. We tailor all our suits according the your specifications.
What is a Ready-to-Wear Suit?
Our Ready-to-Wear suits are garments that are produced for off-the-rack purchase. We have partnered with local garment producers and have designed and developed our own exclusive fit. We will alter these suits in-house to fit you perfectly. All of our suits are produced in Canada using Italian fabrics.
Can I buy a “ready-to-wear” suit online?
Absolutely. It’s very important to know your measurements before placing your order. Contact us through our social channels or by giving us a call and we can walk you through taking your measurements so you can buy the suit that’s right for you. All this being said, we do recommend you stop by the shop to ensure the perfect fit.
How long does it take to make a suit?
We offer different suit services, each with a unique timeline.
Ready-to-Wear:approximately two weeks with alterations (wedding/holiday season is closer to two weeks with alterations)
Custom: three to four weeks
Bespoke: Eight to ten weeksPlease note, due to COVID, there are significant delays due to limited capacities of the factories. Contact us for more information.
How many fittings per process?
Depending on which suit service you choose this will dictate the amount of fittings.
Ready-to-Wear: one to twofittings
Custom: one to two fittings
Bespoke: three to four fittings
How do I care for my suit properly?
Hang it up after every wear on the hanger provided by us. Dry clean only when necessary and make sure to remove the plastic when it comes back from the cleaners as the plastic can emit fumes and weaken the fibers. Get more details here.
Do you accommodate wedding parties?
Of course! We can help everyone individually or we can work with the group. If you are planning on bringing a group in please set up an appointment.
Do you offer custom shirts?
Yes we do, we offer a wide selection of fabrics and customization options. This process takes between three to five weeks. Please set up an appointment for this service.
Do you offer suit rentals?
No we do not offer rental services. We are happy to work within a budget and will do our best to achieve the final look you are looking for.